Burberry Scarf: Fake vs Real & How to Avoid Getting Scammed

Welcome to the 372nd Metamorphosis Monday!

Back in early February, I decided to add an iconic piece to my winter wardrobe, something I’ve been wanting for many years: a Burberry scarf in the classic heritage check. Since Burberry was still offering the free monogramming they had offered during the Christmas holidays, I decided to go ahead and have them monogram it.

After I placed my order, just for fun I decided to see if there were any Burberry scarves on eBay. Do you ever do that, purchase something online and then out of curiosity check eBay to see if the item is also available there?

When I visited eBay, I was surprised to see a “Buy Now” auction for a “New” Burberry scarf that looked identical to the one I had just purchased, only for much less. The seller had excellent feedback after many transactions and accepted returns if an item was returned within 14 days. Since the scarf was such a good deal, I decided to order it to give as a gift next Christmas.

Burberry Scarf: Fake vs Real & How to Avoid Getting Scammed

March 14, 2016 by Susan 104 Comments

Welcome to the 372nd Metamorphosis Monday!

Back in early February, I decided to add an iconic piece to my winter wardrobe, something I’ve been wanting for many years: a Burberry scarf in the classic heritage check. Since Burberry was still offering the free monogramming they had offered during the Christmas holidays, I decided to go ahead and have them monogram it.

After I placed my order, just for fun I decided to see if there were any Burberry scarves on eBay. Do you ever do that, purchase something online and then out of curiosity check eBay to see if the item is also available there?

When I visited eBay, I was surprised to see a “Buy Now” auction for a “New” Burberry scarf that looked identical to the one I had just purchased, only for much less. The seller had excellent feedback after many transactions and accepted returns if an item was returned within 14 days. Since the scarf was such a good deal, I decided to order it to give as a gift next Christmas.

I wasn’t worried about purchasing it on eBay because I paid via PayPal, and I knew eBay would stand behind the purchase with their “eBay Money Back Guarantee.” I’ve been shopping on eBay for many years and so far I’ve never been left with defective merchandise. So between the seller’s excellent feedback and return policy, and eBay’s Money Back Guarantee, I decided to order it.

A few hours after buying it, I received the following email from eBay. Umm, this was new and different. I’ve never gotten an email like this from eBay. I didn’t know that it was even possible for a bad guy to take over someone else’s eBay account. If you have ever sold anything on eBay, make sure you have a really strong password!

Since I always pay immediately when purchasing something on eBay, I called my credit card company to make them aware of the situation. They told me that chances were the charge would never be submitted since it usually takes 24-48 hours for eBay purchases to be submitted for payment.

I didn’t think anything else about it and decided to just wait until I received my statement to verify I hadn’t been charged, or if I had, it had been credited back. The following Monday my scarf arrived from Burberry.

So here’s where it gets really interesting. The exact same day my scarf arrived from Burberry, this scarf below arrived in the mail. What??? This was apparently the scarf I had purchased on eBay via what had turned out to be a hacked eBay account. I hadn’t expected to receive anything at all. I immediately called eBay and they assured me I had been credited for the scarf.

They emailed me a prepaid return label and asked that I mail the scarf to the address on the label. I printed out the label and was surprised to see they were having me return it to an actual person in Tennessee. Umm, I figured they would have me return it to some address where eBay collects fraudulent merchandise. So, I slapped the prepaid label on the package, took it to the post office and sent it on its way. And that was that–or was it?